Refund Policy

NO REFUNDS OR EXCHANGES

All items are handmade and made to order, therefore all sales are final and we do not offer refunds or exchanges. Please make sure the size fits before placing your order.

If we deliver an incorrect order, e.g. wrong size, wrong design, we will correct our mistake. Please contact us upon receipt of your order. Exchanges are only possible under certain conditions and the goods must be returned to us unworn and in their original packaging.

If you are granted a refund, please note that the fees will be deducted from your refund. This fee varies depending on your payment option.

You can contact us at info@tritt-kunst.ch. If your return is accepted, we will send you return instructions and instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.

If you have any questions about returns, you can contact us at info@tritt-kunst.ch.

Damage and problems

Please check your order upon receipt and contact us immediately if the item is defective or damaged, or if you have received the wrong item, so that we can assess and resolve the issue.

Unfortunately, we cannot accept returns on sale items or gift cards.